Privacy Policy

Depending on how you use the Services, we may collect account and profile details (such as name, email, and business information), booking and appointment information, messages or files you submit through the platform, payment-related metadata processed by our payment partners, technical data such as device type and IP address, and usage information that helps us operate and improve the product.

We use information to:

• Provide, maintain, and secure the Services
• Process bookings, payments, communications, and integrations you enable
• Respond to support requests and comply with applicable law
• Analyze aggregated or de-identified usage to improve reliability and features

We do not sell your personal information to third parties for money or other consideration. We do not license personal data for unrelated advertising or marketing broker networks.

We work with a limited set of vendors and infrastructure partners (for example, hosting, authentication, email or SMS delivery, analytics, and payment processing) that help us run the Services. We share information with those partners only as needed to deliver the functionality you use—for example, sending a booking confirmation or processing a payment—not for their independent purposes beyond providing the service to us.

Data transmitted between PMU Studio and our partners is protected using industry-standard encryption in transit (such as TLS). Partners are expected to handle data consistent with their role as service providers and applicable agreements.

We retain information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce our agreements, and meet legal, tax, or accounting obligations. Retention periods may vary depending on the type of data and jurisdiction.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. You may also have the right to lodge a complaint with a supervisory authority. To submit a request related to deletion or other privacy rights, you can use our Delete my data page or contact us using the details below.

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your account credentials.

If you access the Services from outside the country where we or our vendors operate, your information may be processed in other countries where privacy laws may differ. Where required, we use appropriate safeguards for cross-border transfers.

The Services are not directed to children under 13 (or the minimum age required in your region), and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page and update the “Last updated” date above. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy, except where prohibited by law.

Questions about this Privacy Policy or our privacy practices may be directed to the contact address or email published on our website or in your account communications.